Informativa sulla cancellazione

PRE-ORDER POLICY

By placing a pre-order, you agree to the following terms:

Order Confirmation: Pre-orders are confirmed immediately upon submission. You will receive a confirmation email with your order details.

Payment: Your payment method will not be charged until your order is fulfilled and ready for dispatch.

Fulfilment Timeline: Pre-orders are typically fulfilled within 10 business days. You will be notified by email as soon as your order has been dispatched.

Cancellation: You may cancel your pre-order at any time before fulfilment by contacting our Customer Service Department at support@hairrituals.eu or through your account portal.

Changes to Your Order: Any modifications to your pre-order (product, quantity, shipping address) must be requested before fulfilment begins. Contact us as early as possible to ensure changes can be accommodated.

Delays: In the unlikely event of a fulfilment delay beyond the stated timeline, we will notify you promptly by email with an updated dispatch date.